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 and service or product
3. Quality Gurus & their contribution to Quality
4. Enterprise wide View
5. Leadership
6. Six Sigma Roles and Responsibilities
7. Team Formation
8. Team Facilitation
9. Team Dynamics
10. Time Management For Teams
11. Team Decision making Tools
12. Management and Planning Tools
13. Team Performance Evaluation And Rewards
14. Overview of DMAIC
Define
1. Important Stakeholders
2. Impact On Stakeholders
3. Critical To Requirements
4. Benchmarking
5. Business performance measures
6. Financial measures
7. VOC
8. Kano's Customer Satisfaction Levels
9. Juran's Customer Needs
10. Market Research
11. CTQ Flowdown
12. QFD
13. Performance Metrics
14. Project Charter
15. Charter Negotiation
16. Project management plan and Baselines
17. Project Tracking </p>
<p>Measure
1. Processes, Process characteristics, process flow metrics, inputs and outputs
2. Process maps and Flow chart
3. SIPOC
4. Data Type & Measurement scale
5. Data Collection
6. Sampling strategies
7. Fishbone Diagram
8. Relational Matrices or Prioritization Matrix
9. Basic Statistics
10. Analytical Statistics
11. Gauge R & R
12. Process Capability Analysis</p>
<p>Analyze
1. Correlation and Regression Analysis
2. Testing of Hypothesis
3. FMEA
4. Gap Analysis
5. The Five Whys
6. Pareto Diagram
7. Tree Diagram
8. Non value added activities
9. Cost of poor Quality (COPQ) </p>
<p>Improve
1. DOE
2. Poka-yoke
3. 5S
4. SMED
5. Continuous Flow Manufacturing
6. Kaizen
7. Kanban
8. Theory of constraints
9. Risk analysis </p>
<p>Control
1. Statistical Process Control
2. Other Control Tools
3. Maintain Controls
4. Sustaining Improvements </p>
<p>DFSS
1. DFSS </p>
<p>Case Study 1
1 Case Study 1 Part 1 ( 2 hours )
2. Case Study 1 Part 2 ( 2 hours )</p>
<p>Case Study 2
1.Case Study 2 Part 1 ( 2 hours )
2. Case Study 2 Part 2 ( 2 hours )</p>
<p>Online + Mobile App [What is included?]
High Quality Videos - All Chapters
Downloadable Study Guides, Podcasts, Terms and Concepts - All Chapters
Case Studies
Mobile App</p>
<p>Certification Exam [What is included?]
Proctored Online Exam
125 Questions
180 minutes
One mark awarded for every right answer
No negative marks for wrong answers
e-Certificate</p>&redirect_uri=http://www.facebook.com)
COURSE OUTLINE: SSBB
Introduction 1. A brief history of Quality 2. What is Quality (Definitions) and service or product 3. Quality Gurus & their contribution to Quality 4. Enterprise wide View 5. Leadership 6. Six Sigma Roles and Responsibilities 7. Team Formation 8. Team Facilitation 9. Team Dynamics 10. Time Management For Teams 11. Team Decision making Tools 12. Management and Planning Tools 13. Team Performance Evaluation And Rewards 14. Overview of DMAIC Define 1. Important Stakeholders 2. Impact On Stakeholders 3. Critical To Requirements 4. Benchmarking 5. Business performance measures 6. Financial measures 7. VOC 8. Kano's Customer Satisfaction Levels 9. Juran's Customer Needs 10. Market Research 11. CTQ Flowdown 12. QFD 13. Performance Metrics 14. Project Charter 15. Charter Negotiation 16. Project management plan and Baselines 17. Project Tracking
Measure 1. Processes, Process characteristics, process flow metrics, inputs and outputs 2. Process maps and Flow chart 3. SIPOC 4. Data Type & Measurement scale 5. Data Collection 6. Sampling strategies 7. Fishbone Diagram 8. Relational Matrices or Prioritization Matrix 9. Basic Statistics 10. Analytical Statistics 11. Gauge R & R 12. Process Capability Analysis
Analyze 1. Correlation and Regression Analysis 2. Testing of Hypothesis 3. FMEA 4. Gap Analysis 5. The Five Whys 6. Pareto Diagram 7. Tree Diagram 8. Non value added activities 9. Cost of poor Quality (COPQ)
Improve 1. DOE 2. Poka-yoke 3. 5S 4. SMED 5. Continuous Flow Manufacturing 6. Kaizen 7. Kanban 8. Theory of constraints 9. Risk analysis
Control 1. Statistical Process Control 2. Other Control Tools 3. Maintain Controls 4. Sustaining Improvements
DFSS 1. DFSS
Case Study 1 1 Case Study 1 Part 1 ( 2 hours ) 2. Case Study 1 Part 2 ( 2 hours )
Case Study 2 1.Case Study 2 Part 1 ( 2 hours ) 2. Case Study 2 Part 2 ( 2 hours )
Online + Mobile App [What is included?] High Quality Videos - All Chapters Downloadable Study Guides, Podcasts, Terms and Concepts - All Chapters Case Studies Mobile App
Certification Exam [What is included?] Proctored Online Exam 125 Questions 180 minutes One mark awarded for every right answer No negative marks for wrong answers e-Certificate
