Customers are the core of any business. But no two customers are the same. A career in customer support entails taxing interactions with the clients and to maintain an amicable rapport. Handling emotions are pivotal in this process and require attention. In […]
Gone are the days when a bi-monthly or even a monthly call was enough to retain a client. We live in a time when our customers expect us to have everything ready when they need it. Wondering what you could […]
Everyone who has ventured into the world of business knows a few ‘difficult clients’. Small business frequently deal with customers one on one. As long as these deals are smooth, there is no trouble. Problems begin when the client gets tough […]
