{"id":12130,"date":"2020-01-24T11:00:22","date_gmt":"2020-01-24T05:30:22","guid":{"rendered":"https:\/\/www.instamojo.com\/blog\/?p=12130"},"modified":"2023-03-01T10:46:03","modified_gmt":"2023-03-01T05:16:03","slug":"customer-delight-with-syrow-app-instamojo-app-store","status":"publish","type":"post","link":"https:\/\/www.instamojo.com\/blog\/customer-delight-with-syrow-app-instamojo-app-store\/","title":{"rendered":"Achieve 24&#215;7 Customer Delight with Syrow App on Instamojo App Store"},"content":{"rendered":"<p>&#8221; Quality in a service or product is not what you put into it. It is what the customer gets out of it.\u201d \u2013\u00a0<em><strong>Peter Drucker<\/strong><\/em><\/p>\n<p>At least, that&#8217;s what Syrow believe in!<\/p>\n<p>Customer Delight is gaining more prominence in the business world. Small businesses are now developing strategies for Customer Delight and Retention.<\/p>\n<p><strong>Luckily, the team at Syrow realized this and introduced the new 24&#215;7 Customer Support App from Syrow under its MDP initiative (Mojo Developers Program).<\/strong><\/p>\n<h2>What is MDP?<\/h2>\n<p class=\"p1\"><strong>Mojo Developers Program (MDP)<\/strong> is a set of simple APIs built on top of the Instamojo platform. It enables developers &amp; startups to gain programmatic access to our merchant data. For example,<\/p>\n<ul>\n<li class=\"p1\"><strong>Profile<\/strong> (name, email etc)<\/li>\n<li class=\"p1\"><strong>Payment<\/strong> (payment date, amount etc)<\/li>\n<li class=\"p1\"><strong>Payout<\/strong> (date, type, amount etc)<\/li>\n<li class=\"p1\"><a href=\"https:\/\/www.instamojo.com\/online-store\/?utm_source=imblog&amp;utm_medium=interlink&amp;utm_campaign=online_store\" target=\"_blank\" rel=\"noopener\"><strong>Online store<\/strong><\/a> (inventory, sales etc) &#8211; <strong>all with merchant permission, of course<\/strong>.<\/li>\n<\/ul>\n<p class=\"p1\">Developers &amp; startups can now <a href=\"https:\/\/docs.instamojo.com\/v1.1\/page\/mojo-developers-program?utm_source=imblog&amp;utm_medium=interlink&amp;utm_campaign=mdp\" target=\"_blank\" rel=\"noopener\">build apps on the Instamojo developer platform<\/a>. Instamojo merchants will be able to view the app from\u00a0<a href=\"https:\/\/www.instamojo.com\/features\/app-store\/?utm_source=imblog&amp;utm_medium=interlink&amp;utm_campaign=app_store\" target=\"_blank\" rel=\"noopener\"><strong>Instamojo app store<\/strong><\/a>\u00a0(android and web) and subscribe to the apps instantly.<\/p>\n<h2>What is Syrow&#8217;s app?<\/h2>\n<p>If you are an Instamojo user, then you are in luck!<\/p>\n<blockquote><p>Subscribe to the Syrow feature from the Instamojo App Store to deliver round-the-clock, reliable, secure and technology-led customer support services.<\/p><\/blockquote>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-12145 size-large\" title=\"syrow customer service instamojo\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-customer-delight-instamojo-1024x552.png\" alt=\"syrow customer service instamojo\" width=\"1024\" height=\"552\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-customer-delight-instamojo-1024x552.png 1024w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-customer-delight-instamojo-300x162.png 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-customer-delight-instamojo-768x414.png 768w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-customer-delight-instamojo-380x205.png 380w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-customer-delight-instamojo-800x431.png 800w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-customer-delight-instamojo.png 1110w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><strong><span style=\"background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; font-size: 16px;\">Syrow is a top customer service outsourcing company. <\/span><\/strong><\/p>\n<p><strong><span style=\"background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; font-size: 16px;\">What sets <a href=\"http:\/\/www.syrow.com\" target=\"_blank\" rel=\"noopener nofollow\">Syrow<\/a> apart from the rest of the customer support companies out there? <\/span><\/strong><span style=\"background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; font-size: 16px;\">The company&#8217;s success in this venture is largely due to a unique and futuristic <\/span><strong style=\"background-color: #ffffff; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; font-size: 16px;\">AI + Human-based approach towards customer care.<\/strong><\/p>\n<p>This effective combination helps your business to equip itself with powerful insights that transform the way they perceive and deal with various business challenges.<\/p>\n<p>The company is proficient in <strong>Omnichannel Customer Care<\/strong>. This basically means mastery over multiple platforms like handling Phone Calls, Audio and Video Calls, Chatting, Emailing, Ticketing, Social Media Support, etc.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter wp-image-12146 size-large\" title=\"Instamojo customer care syrow\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-app-Instamojo-customer-care--1024x552.png\" alt=\"Instamojo customer care syrow\" width=\"1024\" height=\"552\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-app-Instamojo-customer-care--1024x552.png 1024w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-app-Instamojo-customer-care--300x162.png 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-app-Instamojo-customer-care--768x414.png 768w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-app-Instamojo-customer-care--380x205.png 380w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-app-Instamojo-customer-care--800x431.png 800w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/12\/syrow-app-Instamojo-customer-care-.png 1110w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3>How can Syrow help Companies on the Instamojo platform?<\/h3>\n<h4>Excellent customer service can be a key differentiator<\/h4>\n<p>Products, services and pricing can be easily duplicated, but not a strong customer service culture.<\/p>\n<p>And for that, we need to know a little about customer experience:<\/p>\n<p><strong>Customer Experience (CX)<\/strong> is the new battleground for businesses.<\/p>\n<p><span style=\"font-weight: 400;\">According to<\/span> <span style=\"font-weight: 400;\">Gartner<\/span><span style=\"font-weight: 400;\">, Customer experience management (CEM) is the practice of designing and reacting to customer interactions to meet or exceed their expectations. This leads to greater customer satisfaction, loyalty and advocacy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words \u2013 if your customers like you and continue to like your business, they are going to do business with you for a long time and recommend you to others.<\/span><\/p>\n<blockquote><p>By subscribing to Syrow\u2019s service, your small business can provide round-the-clock Inbound Customer Service with advance AI + Human expert support system.<\/p><\/blockquote>\n<h4>Giving in-depth information about new markets<\/h4>\n<p>Subscribing to Syrow App and utilizing their services can facilitate your entry into fresh markets and locations.<\/p>\n<p><strong>Syrow tele calling service<\/strong> helps reach out to a potential database on your behalf and you can get direct &amp; honest feedback that will prove beneficial for new launches. Syrow&#8217;s team is multilingual and therefore, allows global access.<\/p>\n<figure id=\"attachment_12537\" aria-describedby=\"caption-attachment-12537\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"wp-image-12537 size-full\" title=\"Syrow app instamojo\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/01\/Syrow-home-page-.png\" alt=\"Syrow home page\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/01\/Syrow-home-page-.png 800w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/01\/Syrow-home-page--300x188.png 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/01\/Syrow-home-page--768x480.png 768w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/01\/Syrow-home-page--380x238.png 380w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-12537\" class=\"wp-caption-text\">Once you subscribe to the Syrow app, you will see the Syrow homepage on your dashboard.<\/figcaption><\/figure>\n<h4>Checking current marketing or distribution<\/h4>\n<p>Also, <strong>Syrow helps your business with an excellent marketing and distribution strategy<\/strong>.<\/p>\n<p><strong>Semi-Voice Services<\/strong> via the Syrow App on Instamojo App Store launches an AI + Human-based\u00a0(e<span style=\"font-weight: 400;\">mail, Chat, SMS, Social Media or WhatsApp)\u00a0<\/span>campaign. It helps you check how effective your promotional activities and brand image is.<\/p>\n<p>Trained Customer Support Advisors are available round the clock via Syrow\u2019s Omnichannel platform using Phone, Email, Chat, SMS, Social Media, etc based campaigns.<\/p>\n<h4>Cutting hiring, training and development investment<\/h4>\n<p>Customer support is a fast-evolving and technology-driven sector. Businesses that cannot adapt could get left behind!<\/p>\n<p>Syrow App stays in touch with your customer base; thanks to a highly talented Customer Service team. The team at Syrow is available across the globe, 24*7 for a minimal cost.<\/p>\n<p>Syrow saves big costs to your company with hiring and training internal customer support teams and saves on costs to upgrade customer support systems.<\/p>\n<figure id=\"attachment_12536\" aria-describedby=\"caption-attachment-12536\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"size-full wp-image-12536\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/01\/Syrow-247-Customer-service.png\" alt=\"Syrow - 24*7 Customer service\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/01\/Syrow-247-Customer-service.png 800w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/01\/Syrow-247-Customer-service-300x188.png 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/01\/Syrow-247-Customer-service-768x480.png 768w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/01\/Syrow-247-Customer-service-380x238.png 380w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-12536\" class=\"wp-caption-text\">How Syrow helps Instamojo sellers with customer experience<\/figcaption><\/figure>\n<h3>Customer Delight in 2021 &#8211; Why Syrow is the future<\/h3>\n<p><strong>Omnichannel customer support: <\/strong>From Phone, Audio, Video, Chat, Chatbots, WhatsApp, FB Messenger, Ticketing, Emailing, Social Media Support etc.<\/p>\n<p><strong>Machine learning-powered<\/strong>\u00a0 \u2013 Syrow combines a futuristic Artificial intelligence technology, but also makes sure customers know they are not talking to a bot.<\/p>\n<p><strong>360\u00b0 Dashboard<\/strong> \u2013 All information is available to every Syrow customer care stakeholders about each and every related cases and past experiences.<\/p>\n<p><strong>Plug &amp; play adaptability<\/strong> \u2013 Instant knowledge transfers and shifting customer care responsibilities to Syrow team.<\/p>\n<p><strong>Transparent and scalable<\/strong> \u2013 Every call or interaction is recorded for quality and is improved on a continual basis.<\/p>\n<p><strong>Industry-specific<\/strong> \u2013 Experts from every field are available to handle your niche account.<\/p>\n<p><strong>Steady data analysis<\/strong> \u2013 The app helps measure customer delight levels, problem areas, customer expectations, and more.<\/p>\n<p>Syrow provides support for startups that receive less than 10 calls\/emails\/chats daily;\u00a0 to enterprises who receive 1,000+ calls\/emails\/chats; with its flexible pay-as-you-go prepaid packages.<\/p>\n<p><strong>Important: As a promotional service right now Syrow is offering a 14-day FREE trial and 15% FLAT discount on signup for all our Instamojo 10+ Lakh merchants. Log in now to subscribe for Syrow\u2019s 24&#215;7 Customer Support app from Instamojo\u2019s App Store today.<\/strong><\/p>\n<hr \/>\n<p style=\"text-align: center;\"><a class=\"mb-button mb-style-flat mb-size-default mb-corners-default mb-text-style-default \" style=\"background-color: #4e4e91;\" href=\"https:\/\/www.instamojo.com\/features\/app-store\/?utm_source=imblog&amp;utm_medium=interlink&amp;utm_campaign=app_store\" target=\"_blank\" rel=\"noopener noreferrer\">SUBSCRIBE TO SYROW APP ON INSTAMOJO<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"&#8221; Quality in a service or product is not what you put into it. It is what the&hellip;\n","protected":false},"author":6,"featured_media":12148,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[983,8,5],"tags":[2360,2389,90,1793,2654,2841,2292,2655,2863,2862,4614],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Syrow App on Instamojo App Store | Instamojo customer service syrow app<\/title>\n<meta name=\"description\" content=\"Customer Delight is gaining prominence in the business world. Find out how Syrow, a 24*7 Customer service company, helps businesses retain customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.instamojo.com\/blog\/customer-delight-with-syrow-app-instamojo-app-store\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Syrow App on Instamojo App Store | Instamojo customer service syrow app\" \/>\n<meta property=\"og:description\" content=\"Customer Delight is gaining prominence in the business world. 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