{"id":17059,"date":"2021-02-16T13:48:01","date_gmt":"2021-02-16T08:18:01","guid":{"rendered":"https:\/\/www.instamojo.com\/blog\/?p=17059"},"modified":"2022-07-07T08:43:08","modified_gmt":"2022-07-07T03:13:08","slug":"new-upcoming-whatsapp-features-for-smes","status":"publish","type":"post","link":"https:\/\/www.instamojo.com\/blog\/new-upcoming-whatsapp-features-for-smes\/","title":{"rendered":"New upcoming WhatsApp features in 2021 for SMEs"},"content":{"rendered":"

WhatsApp is launching a bunch of new features that are already in beta testing. These new features could benefit the busy entrepreneur and in this blog, we shall take a look at some of them.\u00a0<\/span><\/p>\n

Over 340 million Indians use WhatsApp on a daily basis, and recently they have been facing trust issues with the app over the new privacy policy and updates. Could the new features convince Indian businesses to rely on the app?\u00a0<\/span><\/p>\n

4 new upcoming WhatsApp features all small businesses can use\u00a0\ud83d\udcf1<\/span><\/strong><\/h2>\n

1. WhatsApp web login feature\u00a0<\/span><\/strong><\/h3>\n

For those who cannot use WhatsApp on the phone all the time, there is WhatsApp web. However, you need to use your phone to access WhatsApp web with a QR code.\u00a0<\/span><\/p>\n

Therefore, the folks at WhatsApp are planning to introduce a feature where you need not use your phone to log in to WhatsApp web.\u00a0<\/span><\/p>\n

How can this help your business?\u00a0<\/span><\/h5>\n

Faster communication with customers when your phone is away charging. This multi-device feature allows you to keep talking to customers even on the off-chance of your phone battery dying out. You do not need your phone to be connected to Wi-Fi to use WhatsApp web!\u00a0<\/span><\/p>\n

2. Voice and video calls on WhatsApp Web\u00a0<\/span><\/strong><\/h3>\n

If you have already gotten bored with sharing Zoom and Google Meet<\/a> links to your customers, then this new WhatsApp feature might help!\u00a0<\/span><\/p>\n

Over 70% of WhatsApp business users make use of WhatsApp web when at work. With this new feature, entrepreneurs can conduct meetings and conference calls on the WhatsApp web without the hassle of sharing external links.\u00a0<\/span><\/p>\n

3. Vacation mode – Read Later\u00a0<\/span><\/strong><\/h3>\n

Entrepreneurs need a break too! Therefore, WhatsApp\u2019s new upcoming feature will introduce a \u2018Read Later\u2019 option. With this, you mark a contact under the \u2018Read Later\u2019 feature, and all messages or calls from the particular contact will not be displayed unless you disable it!\u00a0<\/span><\/p>\n

How will this help the business? It will help you prioritise. A lot of small business owners are managing hundreds of customer orders, especially when they sell on WhatsApp. Come a day or week you need a breather, this feature could help you prioritise which customer\/vendor\/employee can contact you.\u00a0<\/span><\/p>\n

Also read: 5 free external tools for you to help grow business online on WhatsApp\u00a0<\/span><\/a><\/span><\/strong><\/p>\n

4. Multi-Device Login\u00a0<\/span><\/strong><\/h3>\n

Sure, logging in without the need for your phone sounds great, but wouldn\u2019t it also be amazing to have a feature that allows you to log in to multiple devices?\u00a0<\/span><\/p>\n

Currently, WhatsApp allows users to log in only from one device. The new feature will allow users to log in from several devices and interact with customers anytime they want.<\/p>\n

WhatsApp Web Fingerprint and Face ID Unlock<\/strong><\/h3>\n

A new WhatsApp feature for anyone worried about data leak and prying colleagues – you can now unlock WhatsApp web account using only Fingerprint or your face ID! This way, no one else can access your confidential business chats if you leave your laptop open. It keeps your chats and conversations secure.<\/p>\n

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Today we\u2019re starting to roll out a new security feature for WhatsApp Web and Desktop: face and fingerprint unlock when linking devices.<\/p>\n

WhatsApp does not see your face or fingerprint data.<\/p>\n

Chats for your \ud83d\udc40 onlyhttps:\/\/t.co\/qR3zsexzfj<\/a> pic.twitter.com\/Ei5G35MPpA<\/a><\/p>\n

\u2014 WhatsApp (@WhatsApp) January 28, 2021<\/a><\/p><\/blockquote>\n