{"id":19581,"date":"2021-09-15T17:18:13","date_gmt":"2021-09-15T11:48:13","guid":{"rendered":"https:\/\/www.instamojo.com\/blog\/?p=19581"},"modified":"2023-05-22T19:25:45","modified_gmt":"2023-05-22T13:55:45","slug":"how-to-choose-courier-partner","status":"publish","type":"post","link":"https:\/\/www.instamojo.com\/blog\/how-to-choose-courier-partner\/","title":{"rendered":"8 Shipping Factors to Consider When Choosing a Courier Partner"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Whether you are operating in the e-commerce industry or the manufacturing sector, running a business can be highly profitable if you have the right eCommerce shipping and courier partner.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most successful businesses use reputed eCommerce shipping and courier services. If you want to assure safe and timely delivery, you must always select a courier service according to your delivery needs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are several leading courier companies\/shipping services in India in 2021, Here is the latest chart based on <\/span><b><i>Statista report<\/i><\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-19585\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/leading-courier-companiesshipping-services.png\" alt=\"Leading shipping companies in India 2021\" width=\"512\" height=\"351\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/leading-courier-companiesshipping-services.png 512w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/leading-courier-companiesshipping-services-300x206.png 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/leading-courier-companiesshipping-services-380x261.png 380w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This guide is designed to help you understand the most crucial shipping factors to consider as you select a carrier company. These factors are based on your business needs. You will be able to use these criteria when choosing a courier company or deciding the best shipping service in India for your small business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Shiprocket, you can choose multiple courier partners based on your shipping requirements. Currently, Shiprocket has integration with over <\/span><span style=\"font-weight: 400;\">17 courier partners<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><b>Tips to Consider When Choosing an eCommerce Shipping Partner<\/b><\/h2>\n<h3><b><img loading=\"lazy\" class=\"wp-image-19582 aligncenter\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/How-to-choose-eCommerce-Shipping-Partner.jpeg\" alt=\"Tips to Consider When Choosing an eCommerce Shipping Partner\" width=\"614\" height=\"307\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/How-to-choose-eCommerce-Shipping-Partner.jpeg 512w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/How-to-choose-eCommerce-Shipping-Partner-300x150.jpeg 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/How-to-choose-eCommerce-Shipping-Partner-380x190.jpeg 380w\" sizes=\"(max-width: 614px) 100vw, 614px\" \/><\/b><\/h3>\n<h3><b><br \/>\n1. Ensure Their Service Match Your Product &amp; Customer Needs\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You need to know how your products differ from your competitors in terms of dimension, weight, and price. It would be best if you have a good grasp of how many items you ship each week. It will help determine the correct pricing for a courier service.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember to check your customer&#8217;s location, delivery time, when they need the order, and how much they are willing to pay for delivery.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These elements should impact your decision when you choose an eCommerce shipping and courier service for your business. It\u2019s essential to understand your customer needs and how the shipping company will match up to these needs, before deciding to work with them.<\/span><\/p>\n<h3><b>2. Look for Ability to Deliver Your Packages\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Delivery speed, delivery range, delivery tracking, and shipping costs are essential for businesses of all sizes. But don\u2019t take our word for it. These delivery statistics clearly state the importance of fast delivery.\u00a0<\/span><\/p>\n<ul>\n<li><i><span style=\"font-weight: 400;\">According to <\/span><\/i><i><span style=\"font-weight: 400;\">Statista<\/span><\/i><i><span style=\"font-weight: 400;\">, 43% of consumers want their orders to be delivered faster.\u00a0<\/span><\/i><\/li>\n<li><i><span style=\"font-weight: 400;\">Over <\/span><\/i><i><span style=\"font-weight: 400;\">80% of eCommerce customers<\/span><\/i><i><span style=\"font-weight: 400;\"> wish for <a href=\"https:\/\/www.invespcro.com\/blog\/same-day-delivery\/\">same-day shipping<\/a>.\u00a0<\/span><\/i><\/li>\n<li><i><span style=\"font-weight: 400;\">The global <\/span><\/i><i><span style=\"font-weight: 400;\">Same Day Delivery Market size<\/span><\/i><i><span style=\"font-weight: 400;\"> is expected to reach USD 16739 Million by 2027.<\/span><\/i><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">So if you want to select a courier company, the first thing that should be on your priority list is to look at their delivery speed. Planning is essential for choosing the fastest and most cost-effective courier service.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if you\u2019re planning deliveries twice or thrice a week, check in with the courier company at least a week in advance to avoid shipping delays. Delivery routes are no different. Delivery vehicles may run into traffic or get a flat tire. Keep all these things in consideration to ensure that your products reach your customers as quickly and efficiently as possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, If you are delivering products across a small range, discuss this with a local courier. Or, if you transport your goods on a larger scale or overseas, you may find cheaper options for delivering products with an international network. Or you can also tie-up with <\/span><span style=\"font-weight: 400;\">Hyperlocal Delivery Services<\/span><span style=\"font-weight: 400;\"> to deliver products faster within a radius of 50 km from the pickup location.\u00a0<\/span><\/p>\n<h3><b>3. Check for Courier Tracking Capability<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As an independent business or a DTC brand, you should know where exactly your delivery package is. This is why your courier service should be able to offer you detailed tracking capabilities and let you know exactly where your parcel is and where it has been with accurate updates. This tracking capability is also helpful in communicating delivery timelines to your customer.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is a huge factor to consider for you as a business owner. Make sure the eCommerce shipping company you select to work with has appropriate tracking features.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Having tracking options will bring transparency to your delivery process while also giving you a chance to make more customer-oriented and informed decisions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Shiprocket&#8217;s unique shipping tracking solution, keep track of all your shipments from a single platform. Enter your AWB number or Order ID to track the status of your order.\u00a0<\/span><\/p>\n<h3><b>4. Compare the Pricing Model for Each Shipping Courier\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">How much should you spend on courier service? Shipping cost is a huge factor to consider, in particular, budget. According to a <\/span><strong><i>report<\/i><\/strong><span style=\"font-weight: 400;\">, 43% of online shoppers abandon their carts because of high shipping rates.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is essential to compare the pricing for each shipping courier company that you select. While many companies are willing to pay more for faster shipping, don\u2019t be tempted to go for the cheapest option, as it might also mean you have to compromise on quality. Some companies hide surcharges on their pricing models, so getting the rates from reputable couriers is a good way to go about selecting a shipping partner for your small business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to pricing, quality should also play a big role when choosing a carrier to ship your products. Considering these factors when evaluating a potential courier company will reduce the risk associated with your business and its supply chain needs.\u00a0<\/span><\/p>\n<h3><b>5. Assess Industry Experience &amp; Reliability\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Checking the reliability of a courier company and their level of experience is always worth the effort. Ideally, go for an established service that has a good market reputation and works with companies similar to yours.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Focus on companies shipping locally and internationally, combined with the multiple courier services. This will take the burden off your shoulders. A reliable courier company can help grow your company\u2019s positive reputation and meet your customer expectations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unreliable shipping service will end up costing you more money or late delivery, or worse, ruin your company\u2019s reputation. Choosing a carrier that maintains transparency across your shipment process is essential, as it keeps your customers informed about shipment status.<\/span><\/p>\n<h3><b>6. Check for Packaging and Shipping Supplies<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Proper packaging protects the parcel throughout the shipping process.<\/span> <span style=\"font-weight: 400;\">It has been backed by studies that the choice of packaging plays a major role in drawing the attention of customers. The packaging of the product itself is the reflection of the brand value and product quality.<\/span><\/p>\n<blockquote><p>Also read:\u00a0<a href=\"https:\/\/www.instamojo.com\/blog\/how-good-packaging-works-online-store\/\" target=\"_blank\" rel=\"noopener\">How Good Packaging Guarantees Repeat orders For Your Online Store<\/a><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Multiple options are there for packaging based on your requirements for refrigeration, temperature, and insulation you need. Temperature control warehouses ensure the safety of your frozen and cold food that requires insulated containers and foam packages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Courier companies are responsible for proper packaging, labeling, and shipping regulations related to the product. Ensure that they have a good understanding of the packaging guidelines as it helps in damage-free freight movement. For example, proper cushioning of products reduces the risk of damage caused by the shock during transportation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">High and low temperature or humidity can also result in the condensation of cardboard containers. Temperature excess of 40-45<\/span><span style=\"font-weight: 400;\">\u0f20 <\/span><span style=\"font-weight: 400;\">Celcius can also impact the characteristics of packaging material. Similarly, other environmental factors such as dust, dirt, odors, humidity, and precipitation should be considered by a courier company to avoid any damage. The shipping company must take extra measures to ensure the packaging can protect the shipment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Find low-cost and high-quality packaging materials and get packaging delivered to your doorstep with Shiprocket. Map SKUs and process all orders with uniform packaging by Shiprocket.\u00a0<\/span><\/p>\n<h3><b>7. Ask About Any Special Shipping Services<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It would be best if you could also check if your chosen shipping partner offers any added services. Apart from shipping orders, some courier companies provide a full range of services, including packaging, labeling, order tracking, warehouse management, <\/span><a href=\"https:\/\/fulfillment.shiprocket.in\/?utm_source=partnership&amp;utm_medium=instamojo&amp;utm_campaign=guest_blog&amp;utm_term=SR_instamojo\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">e-commerce fulfillment<\/span><\/a><span style=\"font-weight: 400;\">, and logistics. You should consider all these additional offerings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, ask the shipping company if they offer integrations with your eCommerce website provider. It improves viewing and web accessibility, plus it also makes it easier to track your orders.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Choose a courier company with all these options and ensure they can support this when transporting your valuable goods. A courier that provides shipping insurance is a preferable option that gives you the confidence that you can also file a claim if anything goes missing or gets damaged while in transit.\u00a0<\/span><\/p>\n<h3><b>8. Clarify Your Need for Customer Service\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">There is nothing worse than having to solve shipping issues of your customers or being unresponsive with a delayed shipment. This is why the eCommerce shipping company you choose should be someone you can trust in terms of <a href=\"https:\/\/www.instamojo.com\/blog\/after-sales-customer-service-for-small-businesses\/\" target=\"_blank\" rel=\"noopener\">customer support<\/a> and provide the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer support over phone &amp; email<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI-enabled live chat<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Make sure you ask your shipping company about their customer service options, how to install a chatbot, and where your customers can speak if they have a problem. Moreover, don\u2019t neglect the importance of having a trusted eCommerce shipping and courier service with years of experience. It will help you come out on top and manage all the logistical complexities.<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400;\">The services a shipping company delivers can vary significantly. The key for businesses is finding a courier partner that will do the best job with shipping the items they send and receive.\u00a0<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Improve eCommerce shipping with the Shiprocket platform containing <\/span><a href=\"https:\/\/www.shiprocket.in\/features\/?utm_source=partnership&amp;utm_medium=instamojo&amp;utm_campaign=guest_blog&amp;utm_term=SR_instamojo\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">powerful features<\/span><\/a><span style=\"font-weight: 400;\"> to bring out ease in the shipping, packaging, and fulfilment process. The Shiprocket panel gives you a dashboard that carries all data ranging from the gross weight, dimensions, pickup address, etc. Furthermore, you can process all orders from this dashboard and know the status of every order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before you think it through, here is how <\/span><a href=\"https:\/\/www.shiprocket.in\/channel-integrations\/instamojo\/?utm_source=Partnership&amp;utm_medium=Instamojo&amp;utm_campaign=SR_Instamojo&amp;utm_term=SR_instamojo&amp;utm_content=Partnership_page\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Instamojo and Shiprocket<\/span><\/a><span style=\"font-weight: 400;\"> can help you achieve it with their new-age features.<\/span><\/p>\n<h2><strong>Grow Your Business With Shiprocket All-in-One Shipping Solution\u00a0<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">With <a href=\"https:\/\/app.shiprocket.in\/register?utm_source=Partnership&amp;utm_medium=Instamojo&amp;utm_campaign=guest_blog&amp;utm_term=SR_instamojo\" target=\"_blank\" rel=\"noopener\">Shiprocket<\/a> you do not need to rely on one courier company. You get access to 17+ courier partners on a single platform and a wide range of courier services in the time of strict lockdown surrounding post-order logistics, shipping aggregation, shipment tracking in real-time, warehousing, order fulfilment, hyperlocal delivery, and more. The company delivers more than 4 Mn consignments a month for d2c brands.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The integration of Instamojo online stores with the Shiprocket aids in setting up a robust and effective workflow. It allows syncing online sales channels with the <\/span><a href=\"https:\/\/app.shiprocket.in\/register?utm_source=Partnership&amp;utm_medium=Instamojo&amp;utm_campaign=guest_blog&amp;utm_term=SR_instamojo\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Shiprocket panel<\/span><\/a><span style=\"font-weight: 400;\"> and process orders by following these steps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to channels \u2192 All channels.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Search Instamojo and select it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You will be redirected to the Instamojo login page, where you can log in to your account using your credentials.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once logged in, you can authorize Shiprocket.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-19588\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/shiprocket-copy.png\" alt=\"Integrating Sjiprocket on Instamojo\" width=\"800\" height=\"596\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/shiprocket-copy.png 800w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/shiprocket-copy-300x225.png 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/shiprocket-copy-768x572.png 768w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2021\/09\/shiprocket-copy-380x283.png 380w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">By integrating your Instamojo online store with the most suitable shipping platform, Shiprocket, you get access to the best courier partners for your order based on several parameters. This is a <strong>win-win<\/strong> situation for your D2C business, and you have the room to choose the best courier partner based on their performance in different regions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the end, the choice of eCommerce shipping and courier service for your business narrows down to your operational needs, budget, and your brand value. Remember, look for a reliable shipping partner that efficiently fulfils your needs and saves you time and money as well.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Want to connect with the top courier services in India? Reach us at &#8211; <\/span><span style=\"font-weight: 400;\">support@shiprocket.in\u00a0<\/span><\/p>\n<p>Ship your products with your favourite eCommerce shipping and courier service partner on Instamojo. Get orders on your Instamojo premium online store and ship with your choice of shipping partner.<\/p>\n<div class=\"cs-embed cs-embed-responsive\"><iframe loading=\"lazy\" title=\"Instamojo premium online stores | Create an online store for your business\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/7Top8gb-bBM?start=3&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/div>\n<hr \/>\n<p style=\"text-align: center;\"><a class=\"mb-button mb-style-flat mb-size-default mb-corners-default mb-text-style-default \" style=\"background-color: #4e4e91;\" href=\"https:\/\/www.instamojo.com\/online-store\/?utm_source=imblog&amp;utm_medium=interlink&amp;utm_campaign=online_store\">GET STARTED WITH INSTAMOJO<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Whether you are operating in the e-commerce industry or the manufacturing sector, running a business can be highly&hellip;\n","protected":false},"author":59,"featured_media":19583,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[398,5325],"tags":[3036,4770,4777,2270,4068,4398,2051,955,962,1177],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>8 Shipping Factors to Consider When Choosing a Courier Partner -<\/title>\n<meta name=\"description\" content=\"Your eCommerce shipping and courier partner can make or break your online business. 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