{"id":23174,"date":"2022-07-09T23:06:00","date_gmt":"2022-07-09T17:36:00","guid":{"rendered":"https:\/\/www.instamojo.com\/blog\/?p=23174"},"modified":"2023-02-17T18:43:14","modified_gmt":"2023-02-17T13:13:14","slug":"branding-for-small-business","status":"publish","type":"post","link":"https:\/\/www.instamojo.com\/blog\/branding-for-small-business\/","title":{"rendered":"How to build a brand for your small business: Tips and practical examples"},"content":{"rendered":"<p><strong>\u201cProducts are made in the factory, but brands are created in the mind.\u201d &#8211; Nalter Landor.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">In a materialistic world, where so much is available to choose from, shoppers make choices based on brands rather than the products. According to a <\/span><a href=\"https:\/\/astoundcommerce.com\/2020\/07\/07\/astound-commerces-2020-global-consumer-survey-report-where-it-hurts-how-to-heal\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">global survey<\/span><\/a><span style=\"font-weight: 400;\">, 55 per cent of shoppers prefer to shop directly with brands over retailers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, product quality is important. But customers are looking for something beyond products \u2014 the overall experience, brand values, story, and visuals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a small business, how can you build a brand and stand out from the eCommerce crowd? Read this blog to find out about branding for small businesses with examples and lessons from Indian DTC brands.<\/span><\/p>\n<h2><b>What is branding?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Branding is how you position your business before your target audience. The components of a brand include both visual and non-visual elements.\u00a0<\/span><\/p>\n<figure id=\"attachment_23283\" aria-describedby=\"caption-attachment-23283\" style=\"width: 813px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"size-full wp-image-23283\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Brand-1-1.jpg\" alt=\"Elements of branding\" width=\"813\" height=\"694\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Brand-1-1.jpg 813w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Brand-1-1-300x256.jpg 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Brand-1-1-768x656.jpg 768w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Brand-1-1-380x324.jpg 380w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Brand-1-1-800x683.jpg 800w\" sizes=\"(max-width: 813px) 100vw, 813px\" \/><figcaption id=\"caption-attachment-23283\" class=\"wp-caption-text\">Elements of branding<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Imagine a business as a person. Just as a person needs time to build their identity and personality, so does a brand. It takes time and effort to put together a meaningful brand and showcase it to the world. You need to differentiate your business from competitors.<\/span><\/p>\n<p><strong>Here are the key components of a brand:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Brand image<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Values<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Stories<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Emotions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Logos and other visual elements<\/span><\/li>\n<\/ul>\n<h2><b>Why is branding important?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Why should you take the effort of building a brand for your small business when you can just <\/span><a href=\"https:\/\/www.instamojo.com\/online-store\/?utm_source=imblog&amp;utm_medium=interlink&amp;utm_campaign=online_store\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">start selling online<\/span><\/a><span style=\"font-weight: 400;\">?\u00a0<\/span><\/p>\n<p>Here are some key reasons:<\/p>\n<h3><strong>Increased customer loyalty<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">A business with a strong brand presence online is more likely to retain customers.<\/span><\/p>\n<p><a href=\"https:\/\/templatearchive.com\/personalization-report\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">44% of consumers<\/span><\/a><span style=\"font-weight: 400;\"> say that they will likely become repeat buyers after a personalized shopping experience with a particular company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Branding is one of the most important aspects of building customer loyalty, the others being excellent customer service and good product quality.<\/span><\/p>\n<h3><b>Better growth<\/b><\/h3>\n<p><a href=\"https:\/\/www.renderforest.com\/blog\/brand-statistics\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">77% of marketers<\/span><\/a><span style=\"font-weight: 400;\"> say building a strong brand is key to their company\u2019s growth.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Branding is directly related to your business\u2019s sales \u2014 a strong brand identity makes you stand out from the competition and brings in sales in the long run.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now that you know what branding is, let\u2019s take a look at some brand-building myths many business owners have.\u00a0\u00a0<\/span><\/p>\n<h2><strong>Let&#8217;s bust some common branding myths\u00a0<\/strong><\/h2>\n<p>Many business owners have certain preconceptions about brand building which prevent them from taking the first step. Let&#8217;s bust some of the most common branding myths.<\/p>\n<h3><strong>Myth #1. Branding is expensive<\/strong><\/h3>\n<p>Small businesses have a limited budget, manpower, and resources as compared to bigger businesses. That&#8217;s a fact. But that doesn&#8217;t mean branding can&#8217;t happen.<\/p>\n<p>Many assume branding to be a luxury but in fact, it can be done with simple steps which require little to no money.<\/p>\n<p>Of course, some activities like hiring a designer for a logo can be expensive. But, there are other ways you can start building your brand for your small business. We&#8217;ll get into those later in this blog.<\/p>\n<h3><strong>Myth #2. It&#8217;s all about colours and logos<\/strong><\/h3>\n<p>The visual aspect of a brand is important. But it&#8217;s not everything.<\/p>\n<p>A brand is what customers perceive of your business. It&#8217;s the emotions that are instilled in them. This requires more than colours and logos.<\/p>\n<p>For example, think about the <a href=\"https:\/\/www.instamojo.com\/blog\/smart-tips-for-merchandise-business-owners-from-the-souled-store\/\" target=\"_blank\" rel=\"noopener\">Souled Store<\/a> as a brand. Of course, you&#8217;ll recall their fun logo at first. But what really stays is their messaging of being a quirky brand that sells merchandise products.<\/p>\n<p><strong>Related read:\u00a0<a href=\"https:\/\/www.instamojo.com\/blog\/smart-tips-for-merchandise-business-owners-from-the-souled-store\/\" target=\"_blank\" rel=\"noopener\">5 smart tips for merchandise business owners from The Souled Store\u00a0<\/a><\/strong><\/p>\n<h3><strong>Myth #3. Branding is complicated<\/strong><\/h3>\n<p>Contrary to this belief, not doing branding will complicate things.<\/p>\n<blockquote><p>It&#8217;s much easier to make a decision in the future if you have a set of brand guidelines, no matter how &#8220;simple&#8221; you believe your business to be.<\/p><\/blockquote>\n<p>With a brand vision, you have a clear path to follow, your customers get the right message, and you know what&#8217;s more important. It&#8217;s much easier to make a decision in the future if you have a set of brand guidelines, no matter how &#8220;simple&#8221; you believe your business to be.<\/p>\n<h2><b>How to create a brand out of your small business: Actionable tips<\/b><\/h2>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-23878\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Building-a-brand-infographic-2-scaled.jpg\" alt=\"how to build a brand for a small business \" width=\"1280\" height=\"2560\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Building-a-brand-infographic-2-scaled.jpg 1280w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Building-a-brand-infographic-2-150x300.jpg 150w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Building-a-brand-infographic-2-512x1024.jpg 512w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Building-a-brand-infographic-2-768x1536.jpg 768w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Building-a-brand-infographic-2-1024x2048.jpg 1024w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Building-a-brand-infographic-2-380x760.jpg 380w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Building-a-brand-infographic-2-800x1600.jpg 800w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Building-a-brand-infographic-2-1160x2320.jpg 1160w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Build a strong brand for your small business with these proven tips and examples. We\u2019ll focus on cost-effective ways you can start building a brand which you can apply right now.<\/span><\/p>\n<h2><strong>1. Define your target audience<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">First things first: you need to know <\/span><b>who <\/b><span style=\"font-weight: 400;\">you\u2019re selling to.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember, a good brand is built around its customers. So you want to have a clear idea of what their interests are in order to get started with branding. This will help you get a clear path for your brand-building process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some questions that will help you <a href=\"https:\/\/www.instamojo.com\/blog\/define-target-audience-ecommerce\/\" target=\"_blank\" rel=\"noopener\">define your target audience<\/a>:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How do you use this information as part of your branding?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Firstly, you can communicate based on this. Use language and phrases that your target audience uses and make the messaging consistent.<\/span><\/p>\n<h2><strong>2. What problems do you solve?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Now that you know who your ideal buyer is, it\u2019s time to showcase how your product solves their problem. Know your <a href=\"https:\/\/www.instamojo.com\/blog\/find-usp-unique-selling-proposition-small-business\/\" target=\"_blank\" rel=\"noopener\">unique selling point<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customers buy a product or service because it makes their life easier.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you describe your product, be it on product description pages or ads, make sure you focus on this pain point. This way, you\u2019re conveying the benefit of your product in the best possible way.<\/span><\/p>\n<p><strong>Related read:\u00a0<a href=\"https:\/\/www.instamojo.com\/blog\/how-to-sell-products-online\/\" target=\"_blank\" rel=\"noopener\">How to sell products online: Your complete guide (2022)<\/a><\/strong><\/p>\n<h2><strong>3. Focus on one product or category<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">What does your product range have to do with branding?<\/span><\/p>\n<p>How many times have you walked into a store to buy a piece of clothing, been overwhelmed with the decision process, and left with nothing? We\u2019re definitely guilty of this one!<\/p>\n<p>It feels like there are so many options, but nothing seems to completely check all your boxes.<\/p>\n<p>The more choices shoppers have to choose between, the less likely they are to actually choose one!<\/p>\n<p><strong>Check this out:<\/strong><\/p>\n<figure id=\"attachment_23254\" aria-describedby=\"caption-attachment-23254\" style=\"width: 594px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"wp-image-23254 size-full\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/unnamed-1.jpg\" alt=\"decision making\" width=\"594\" height=\"334\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/unnamed-1.jpg 594w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/unnamed-1-300x169.jpg 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/unnamed-1-380x214.jpg 380w\" sizes=\"(max-width: 594px) 100vw, 594px\" \/><figcaption id=\"caption-attachment-23254\" class=\"wp-caption-text\"><span style=\"color: #999999;\">Source: <a style=\"color: #999999;\" href=\"https:\/\/www.directtoconsumer.co\/\" target=\"_blank\" rel=\"noopener\">directtoconsumer.co<\/a><\/span><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">The major reason is to <\/span><b>avoid decision fatigue<\/b><span style=\"font-weight: 400;\">. Customers want to easily decide what they want to buy. Many products and options might distract them and prevent them from converting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, the best brands have one product or category as their highlight. For example, when you think of Nike, you think of sports shoes and nothing else. Souled Store is synonymous with merchandise t-shirts and <a href=\"https:\/\/blissclub.com\/\" target=\"_blank\" rel=\"noopener\">BlissClub<\/a> instantly makes you think of activewear.<\/span><\/p>\n<h2><strong>4. Share your story<\/strong><\/h2>\n<p>According to psychologists, stories are 22x more memorable than facts.<\/p>\n<p><span style=\"font-weight: 400;\">Every business owner has a story. And this story is important to more than just yourself. It will resonate with your customers, and cultivate a community that advocates for your brand.<\/span><\/p>\n<p><strong>Here\u2019s how you can start creating a brand story:<\/strong><\/p>\n<ul>\n<li><b>Write down your origin story: <\/b><span style=\"font-weight: 400;\">How did you start your business and what inspired you?<\/span><\/li>\n<li><b>Leverage emotion: <\/b><span style=\"font-weight: 400;\">The best way to make your brand memorable is to leverage emotions in your brand story \u2014 Customers may not remember every detail of your brand story, such as when you came up with the idea, or where your first shop was located. However, they\u2019ll remember how they felt when they heard your story. So, tell your brand story in a way that sparks an emotional response.<\/span><\/li>\n<li><b>Be authentic:<\/b><span style=\"font-weight: 400;\"> Shoppers can easily tell if you\u2019re faking a brand story. So make sure you keep it real. Avoid anything that sounds too cliche.<\/span><\/li>\n<li><b>A good storytelling medium: <\/b><span style=\"font-weight: 400;\">It\u2019s also important to distribute your brand story properly once you\u2019ve created it. It can be done on: an online store, social media, product labels, emails, etc.<\/span><\/li>\n<\/ul>\n<p><strong>Related read:\u00a0 <a href=\"https:\/\/imojo.in\/6nR5J8\" target=\"_blank\" rel=\"noopener\">Ebook &#8211; The Power of Branding and Storytelling to Increase Sales<\/a><\/strong><\/p>\n<h2><strong>5. Website branding<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">A website is an important part of your online business. And it should reflect your brand.<\/span><\/p>\n<figure id=\"attachment_23259\" aria-describedby=\"caption-attachment-23259\" style=\"width: 2870px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"size-full wp-image-23259\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Best-Tulu-Kannada-T-Shirts-min-1.png\" alt=\"website branding\" width=\"2870\" height=\"1438\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Best-Tulu-Kannada-T-Shirts-min-1.png 2870w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Best-Tulu-Kannada-T-Shirts-min-1-300x150.png 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Best-Tulu-Kannada-T-Shirts-min-1-1024x513.png 1024w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Best-Tulu-Kannada-T-Shirts-min-1-768x385.png 768w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Best-Tulu-Kannada-T-Shirts-min-1-1536x770.png 1536w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Best-Tulu-Kannada-T-Shirts-min-1-2048x1026.png 2048w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Best-Tulu-Kannada-T-Shirts-min-1-380x190.png 380w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Best-Tulu-Kannada-T-Shirts-min-1-800x401.png 800w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Best-Tulu-Kannada-T-Shirts-min-1-1160x581.png 1160w\" sizes=\"(max-width: 2870px) 100vw, 2870px\" \/><figcaption id=\"caption-attachment-23259\" class=\"wp-caption-text\"><span style=\"color: #999999;\">Source: <a style=\"color: #999999;\" href=\"https:\/\/www.truecasuals.com\/\" target=\"_blank\" rel=\"noopener\">TrueCasuals<\/a><\/span><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">How do you present your brand on your website?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Firstly, write your brand story on your <\/span><a href=\"https:\/\/www.instamojo.com\/blog\/how-to-write-about-us-page-for-ecommerce-website\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">About Us page<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Secondly, <\/span><a href=\"https:\/\/www.instamojo.com\/blog\/top-ecommerce-website-themes-for-online-business\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">select a theme<\/span><\/a><span style=\"font-weight: 400;\"> that goes with your brand identity. On an Instamojo online store, you can customise the colour of your themes and fonts. This will further make your website reflect your brand.<\/span><\/p>\n<p><a href=\"https:\/\/www.instamojo.com\/blog\/mojostores-our-favourite-instamojo-online-stores\/\" target=\"_blank\" rel=\"noopener\">Check out these amazing Instamojo online stores with cool branding<\/a>.<\/p>\n<p style=\"text-align: center;\"><a class=\"mb-button mb-style- mb-size-default mb-corners-default mb-text-style-default \" style=\"background-color: #2bc470;\" href=\"https:\/\/www.instamojo.com\/online-store\/?utm_source=imblog&amp;utm_medium=interlink&amp;utm_campaign=online_store\">Get your own online store<\/a><\/p>\n<h2><strong>6. Choose your brand colours<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Customers recall a brand based on its colours and logo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Research has shown that using a signature colour can cause an 80% increase in a consumer&#8217;s recognition of your brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So if you want your customers to recognise your brand, use the colours that describe your brand beautifully. Here\u2019s a chart to help you get started:<\/span><\/p>\n<figure id=\"attachment_23256\" aria-describedby=\"caption-attachment-23256\" style=\"width: 696px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"size-full wp-image-23256\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Brand-Colour-Wheel-2.jpeg\" alt=\"brand colour\" width=\"696\" height=\"506\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Brand-Colour-Wheel-2.jpeg 696w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Brand-Colour-Wheel-2-300x218.jpeg 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/Brand-Colour-Wheel-2-380x276.jpeg 380w\" sizes=\"(max-width: 696px) 100vw, 696px\" \/><figcaption id=\"caption-attachment-23256\" class=\"wp-caption-text\">Brand colour wheel<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">You need to choose your brand colours carefully. <\/span><\/p>\n<p><strong>Here\u2019s a three-step formula to help you get started:<\/strong><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Find 3 words to describe your brand personality: Think values, tone of voice, and look &amp; feel, These become your keywords<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Search for potential colour combinations: Go to Adobe Colour, Type in your keywords (search 1 word at a time)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pick 3 colours: 1 dominant colour (dark), 1 secondary colour (light), 1 neutral colour<\/span><\/li>\n<\/ol>\n<p><b>Pro tip: <\/b>The <a href=\"https:\/\/www.instamojo.com\/blog\/guide-on-using-colour-psychology-for-your-ecommerce-website\/\" target=\"_blank\" rel=\"noopener\">right brand colours<\/a> can make you stand out from the competition. Here&#8217;s how: <span style=\"font-weight: 400;\">Look at your competitors, research their brand colours, find a common colour theme, and pick a colour that is completely different.<\/span><\/p>\n<h2><strong>7. Add social proof<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Branding is not all about creative designs and stories. It\u2019s also about the authenticity behind it. This is what converts into revenue in the long term.<\/span><\/p>\n<p><a href=\"https:\/\/financesonline.com\/social-proof-statistics\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">55% of online shoppers<\/span><\/a><span style=\"font-weight: 400;\"> consider customer reviews to be very helpful in their purchase decisions. Reviews on websites are the best way to add social proof.\u00a0<\/span><\/p>\n<figure id=\"attachment_22133\" aria-describedby=\"caption-attachment-22133\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\"size-full wp-image-22133\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/02\/5.jpg\" alt=\"customer testimonials\" width=\"800\" height=\"500\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/02\/5.jpg 800w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/02\/5-300x188.jpg 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/02\/5-768x480.jpg 768w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/02\/5-380x238.jpg 380w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-22133\" class=\"wp-caption-text\">Customer testimonials<\/figcaption><\/figure>\n<h2><strong>Post-purchase service: An important branding experience\u00a0<\/strong><\/h2>\n<p>A brand does not aim for impulse shoppers. A brand is built when a community of loyal customers slowly and steadily increases. But loyalty is not easy to achieve. Once a customer hits the &#8220;buy&#8221; CTA, there are two logical ways it could go.<\/p>\n<ol>\n<li>They hate your product, they say Goodbye.<\/li>\n<li>They love your product, they say let me try again<\/li>\n<\/ol>\n<p>But there&#8217;s a third option. Where they sort of like your product, but they don&#8217;t know if it&#8217;s worth trying again. This is where the entire customer experience comes into focus.<\/p>\n<p>A buyer&#8217;s journey continues well after the purchase. And optimising this section of the buyer&#8217;s journey can help cement loyalty and appreciation from the customer.<\/p>\n<p><a href=\"https:\/\/instamojoebooks.myinstamojo.com\/product\/3685778\/dont-be-a-one-hit-wonder\" target=\"_blank\" rel=\"noopener\">Here is a free eBook that will provide all the proven techniques that you need to ensure your brand has a buttery smooth post-purchase experience.\u00a0<\/a><\/p>\n<figure id=\"attachment_24955\" aria-describedby=\"caption-attachment-24955\" style=\"width: 300px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/instamojoebooks.myinstamojo.com\/product\/3685778\/dont-be-a-one-hit-wonder\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" class=\"wp-image-24955 size-medium\" src=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/10\/store-image-3-300x300.png\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/10\/store-image-3-300x300.png 300w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/10\/store-image-3-1024x1024.png 1024w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/10\/store-image-3-150x150.png 150w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/10\/store-image-3-768x768.png 768w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/10\/store-image-3-80x80.png 80w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/10\/store-image-3-380x380.png 380w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/10\/store-image-3-800x800.png 800w, https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2019\/10\/store-image-3.png 1080w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><figcaption id=\"caption-attachment-24955\" class=\"wp-caption-text\">Instamojo eBook: Don&#8217;t be a one-hit wonder<\/figcaption><\/figure>\n<h2><strong>Indian D2C brands with inspiring brand stories<\/strong><\/h2>\n<p>Here are 3 Indian brands that grew from humble beginnings with a strong brand story.<\/p>\n<h3><strong>Bliss Club<\/strong><\/h3>\n<p>An emerging <a href=\"https:\/\/www.instamojo.com\/blog\/d2c-ecommerce\/\" target=\"_blank\" rel=\"noopener\">D2C<\/a> brand, <a href=\"https:\/\/www.instagram.com\/myblissclub\/\" target=\"_blank\" rel=\"noopener\">Bliss Club<\/a> started a revolution to get women across the country to go out, work out and move around more comfortably and freely.<\/p>\n<p>They acknowledge the different body types of women and present themselves as a brand that cares for every woman.\u00a0BlissClub features women of diverse body shapes and sizes.<\/p>\n<p>They use social media to spread their message and build a community of passionate women.<\/p>\n<p>Bliss Club understood the core pain point of their target market: lack of proper fitness wear for all body types. They didn&#8217;t just create a product around this; they created a whole brand personality.<\/p>\n<blockquote><p><strong>Key takeaway: Focus on your target audience and their pain point. Always keep your customers at the heart of your business.<\/strong><\/p><\/blockquote>\n<h3><strong>The Better Home<\/strong><\/h3>\n<p><a href=\"https:\/\/thebetterhome.com\/\" target=\"_blank\" rel=\"noopener\">The Better Home<\/a> starts at the bottom to ensure that we have a better planet: safer, healthier homes. This brand looks to create a better world by encouraging the use of sustainable products.<\/p>\n<p>They believe that people shouldn\u2019t have to choose between what\u2019s effective, what\u2019s right for you, and what\u2019s good for the planet.<\/p>\n<p>Some of their sustainable initiatives include: animal-free testing, a subscription program that encourages re-using plastic bottles, a take-back initiative that helps responsible recycling. They are also on track to switch to packaging made from recycled materials.<\/p>\n<p>Their brand lets people feel that they&#8217;re bringing good change to this world and gives a feeling of being a responsible human being.<\/p>\n<p>They sell based on the human emotion of wanting to do what&#8217;s better. The Better Home gives people a choice to choose what&#8217;s better for the planet.<\/p>\n<blockquote><p>Key takeaway: Emotions are powerful. Leverage it to convey your brand message.<\/p><\/blockquote>\n<h3><strong>Ditch the Guilt<\/strong><\/h3>\n<p>The name says everything about the brand: enjoy delicious chocolate guilt-free.<\/p>\n<p><a href=\"https:\/\/www.ditchtheguilt.fit\/\" target=\"_blank\" rel=\"noopener\">Ditch the Guilt<\/a> is a superfood brand that sells hand-crafted chocolate using the finest organic Indian Cacao beans, real cocoa butter and sugar-free, rich with nutrients.<\/p>\n<p>The brand story emphasises on farm-to-brand.<\/p>\n<h2><strong>To conclude<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">It&#8217;s time to strengthen your small business brand identity and build a place for your business in the eCommerce world.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will need a website where you showcase your brand. With Instamojo, you can get your own eCommerce website for free. Get started today!<\/span><\/p>\n<hr \/>\n<p style=\"text-align: center;\"><a class=\"mb-button mb-style- mb-size-default mb-corners-default mb-text-style-default \" style=\"background-color: #2bc470;\" href=\"https:\/\/www.instamojo.com\/online-store\/?utm_source=imblog&amp;utm_medium=interlink&amp;utm_campaign=online_store\">Start an online store<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"\u201cProducts are made in the factory, but brands are created in the mind.\u201d &#8211; Nalter Landor. In a&hellip;\n","protected":false},"author":60,"featured_media":23186,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5323],"tags":[5655,5657,5658,5656,5659],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Build a Brand for Small Businesses: Tips and Examples<\/title>\n<meta name=\"description\" content=\"Learn about how to build a brand for your small business. We will look at the importance of branding with practical tips to get started.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.instamojo.com\/blog\/branding-for-small-business\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Build a Brand for Small Businesses: Tips and Examples\" \/>\n<meta property=\"og:description\" content=\"Learn about how to build a brand for your small business. We will look at the importance of branding with practical tips to get started.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.instamojo.com\/blog\/branding-for-small-business\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog Instamojo\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Instamojo\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-09T17:36:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-17T13:13:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/blog-image-9-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:creator\" content=\"@instamojo\" \/>\n<meta name=\"twitter:site\" content=\"@instamojo\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hibathu Naseer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.instamojo.com\/blog\/#organization\",\"name\":\"Instamojo\",\"url\":\"https:\/\/www.instamojo.com\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/Instamojo\",\"https:\/\/www.instagram.com\/instamojo_india\/\",\"https:\/\/www.linkedin.com\/company\/instamojo\/\",\"https:\/\/www.youtube.com\/user\/instamojo\",\"https:\/\/in.pinterest.com\/instamojo\/\",\"https:\/\/twitter.com\/instamojo\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.instamojo.com\/blog\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/10\/Instamojo-logo.png\",\"contentUrl\":\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2020\/10\/Instamojo-logo.png\",\"width\":400,\"height\":92,\"caption\":\"Instamojo\"},\"image\":{\"@id\":\"https:\/\/www.instamojo.com\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.instamojo.com\/blog\/#website\",\"url\":\"https:\/\/www.instamojo.com\/blog\/\",\"name\":\"Blog Instamojo\",\"description\":\"eCommerce business growth blog\",\"publisher\":{\"@id\":\"https:\/\/www.instamojo.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.instamojo.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.instamojo.com\/blog\/branding-for-small-business\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/blog-image-9-2.png\",\"contentUrl\":\"https:\/\/www.instamojo.com\/blog\/wp-content\/uploads\/2022\/07\/blog-image-9-2.png\",\"width\":800,\"height\":500,\"caption\":\"how to build a brand for small business\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.instamojo.com\/blog\/branding-for-small-business\/#webpage\",\"url\":\"https:\/\/www.instamojo.com\/blog\/branding-for-small-business\/\",\"name\":\"How to Build a Brand for Small Businesses: Tips and Examples\",\"isPartOf\":{\"@id\":\"https:\/\/www.instamojo.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.instamojo.com\/blog\/branding-for-small-business\/#primaryimage\"},\"datePublished\":\"2022-07-09T17:36:00+00:00\",\"dateModified\":\"2023-02-17T13:13:14+00:00\",\"description\":\"Learn about how to build a brand for your small business. 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