{"id":4585,"date":"2014-02-21T13:06:00","date_gmt":"2014-02-21T13:06:00","guid":{"rendered":"http:\/\/128.199.168.137\/?p=15"},"modified":"2021-03-02T21:31:00","modified_gmt":"2021-03-02T16:01:00","slug":"introducing-dispute-resolution-center","status":"publish","type":"post","link":"https:\/\/www.instamojo.com\/blog\/introducing-dispute-resolution-center\/","title":{"rendered":"Introducing Dispute Resolution Center – Instamojo Dashboard"},"content":{"rendered":"

Instamojo has always helped you sell directly to your audience and collect payments instantly. While there is always direct conversation between you and your buyers but we felt a big gap as you grew and started having lots of buyers.<\/p>\n

We realized that a platform that enables this communication would fill the gap. As a result, we are going live with our \u2018Resolution Center<\/strong>\u2019.<\/p>\n

Below is a preview of how it shows up in your Instamojo dashboard.<\/p>\n

\"Dispute
\n<\/p>\n

\u201cResolution Center<\/strong>” gives your buyers a simple way to reach out to you for any post purchase queries, clarifications or if there are any issues. Initiate a case from your Sales and Customers tab <\/a><\/span>on the dashboard to get access to dispute center.<\/p>\n

\"Dispute<\/p>\n

You can also pick an option that describes your issue in the drop down when initiating a refund to your customer:<\/p>\n

\"\"<\/p>\n

As a seller, it also helps you have a single platform to cater to your buyers instead of responding to a lot of queries over emails, phone, SMS etc.<\/p>\n

Doesn\u2019t that sound great? There\u2019s even more coming your way soon!<\/p>\n

If you have additional queries, do visit our Support page. And as always, do provide us more feedback at support@instamojo.com<\/a> to make it better.<\/p>\n","protected":false},"excerpt":{"rendered":"Instamojo has always helped you sell directly to your audience and collect payments instantly. While there is always…\n","protected":false},"author":6,"featured_media":5010,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,7],"tags":[309,308],"yoast_head":"\nIntroducing Dispute Resolution Center - Instamojo Dashboard<\/title>\n<meta name=\"description\" content=\"Instamojo has always helped you sell directly to your audience and collect payments instantly. 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