DFCCIL Guide Executive & Jr. Executive (Operations & BD)

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Description

This eBook is useful for Executive (Operations & BD) and Junior Executive (Operations & BD) exam. eBook will be available from 15th May 2021. Index of the eBook given below.

Customer Relationship Management

Chapter 1: Introduction to CRM
Chapter 2: Customer Value
Chapter 3: Profitability
Chapter 4: Closed Loop Marketing
Chapter 5: Analytical CRM
Chapter 6: Segmentation/Trends in CRM/e-CRM
Chapter 7: Sales Force Automation

Indian Economy and Marketing

Chapter 1: Fundamentals of Indian Economy and Planning
Chapter 2: Poverty, Unemployment and Alleviation Programmes
Chapter 3: Currency and Inflation
Chapter 4: Indian Banking System and Capital Market
Chapter 5: Fiscal System of India
Chapter 6: International Organizations and Human Development
Chapter 7: Natural Resources and Other Facts of Indian Economy

Indian Railways, DFCCIL

Chapter 1: Introduction
Chapter 2: History
Chapter 3: Important Facts
Chapter 4: Indian Railways, DFCCIL Statistics

500+ Most Important MCQs including Previous Year Questions