Instamojo has always helped you sell directly to your audience and collect payments instantly. While there is always direct conversation between you and your buyers but we felt a big gap as you grew and started having lots of buyers.
We realized that a platform that enables this communication would fill the gap. As a result, we are going live with our ‘Resolution Center’.
Below is a preview of how it shows up in your Instamojo dashboard.
“Resolution Center” gives your buyers a simple way to reach out to you for any post purchase queries, clarifications or if there are any issues.
Here are all the possible reasons that your buyers would want to get in touch with you.
It also helps you as a seller have a single platform to cater to your buyers instead of responding to a lot of queries over emails, phone, SMS etc.
Doesn’t that sound great? There’s even more coming your way soon!