Introducing Instamojo Messaging – Now connect with your buyers directly

(Last Updated On: March 2, 2021)

We are excited to introduce to you a brand new feature today – Instamojo messaging which will reduce lot of friction after you have sold your product/service.

This would help you to connect with your buyers over email once they have made a successful purchase of your product/offer directly from your Instamojo dashboard.

And we have released this feature which would work seamlessly both for web and mobile. Here’s a screenshot below:

Web Interface:

Web Interface instamojo Messaging

Mobile Interface:

Mobile Interface instamojo Messaging

How does it work?

This feature was long pending since a lot of our sellers had requested that they want to interact with their own buyers on a regular basis and doing it off-the-platform is a hassle. We have listened to all your requests.

Now you can connect with you buyer(s) directly by going to “Earnings & Payouts” section and click the email address of your buyer and email them directly.

How can I use it?

You can do a lot of interesting stuff with Instamojo messaging feature. For example,

  • you can ask feedback your your product/service.
  • you can use it for up-selling your other product(s) or update them about your to-be-released products.
  • you can also target your old buyers regarding a new or updated product that you’ve launched.
  • apart from using already existing Instamojo’s custom note, you can use Instamojo’s dashboard messaging tool to send a quick note about updated product/service.

Do give this new feature a spin. And as always we would love to hear your feedback.

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