5 free WhatsApp tools for businesses to grow online

(Last Updated On: July 1, 2022)

Are you a WhatsApp seller? Over 500 million Indians make use of the messaging platform to do business. We have put together a list of free WhatsApp tools for businesses that you can use to grow online.

WhatsApp may have rolled out its business version for a select number of users but you can turn your personal WhatsApp into a business version with these add-on tools and features. Check these out:

Make Whatsapp Groups

Whatsapp groups are a great place to promote your services or products. You can form your own online sellers’ group or join one with an invite link. Think of it as a networking platform where you can not only post links to your service or product but also exchange business insights.

Instamojo has an active group of small businesses on WhatsApp. Join it here.

Related read: Learnings from building and managing community at Instamojo

Whatsapp broadcast 

Want to send a personal message to everyone but don’t want to copy+paste it multiple times? Use WhatsApp Broadcast lists to send messages in bulk. Reach a big number of people with just one feature.

See how you can use WhatsApp Broadcast here.


This is an add-on app for WhatsApp that can act as your analytics assistant for all your WhatsApp activity and contacts. With this app, you can track the following activities in beautiful graphs and charts:

  • The number of times a user logged in or out of WhatsApp and how long they were online.
  • Notifications of when a customer is online.
  • Time your customers are generally online.
  • Export data to an excel sheet and more.

This app can help you create new customer lists and help you send messages to customers by segmenting them on their availability. Get the app here 

WhatsApp Auto-responder

With WhatsApp, you can not just optimize the time you send your messages to customers but also attend to them even during offline hours. Communicate with your customers with this WhatsApp auto-responder app available for free on Google Play Store. With this app you can:

  • Automate and customize your messages and response.
  • Choose when to respond by detecting keywords in the customer’s message.
  • Choose contacts you want to respond to.
  • Add replacements to current templates and more.

WhatsApp for business

It is best not to share your personal phone number with ALL your customers! To help with this, WhatsApp created a WhatsApp Business app. The app is free to download and was built with the small business owner in mind.

The app makes it easy to personally connect with your customers, highlight your products and services, and answer their questions throughout their shopping experience.

You can create a catalogue to showcase your products and services and use special tools to automate, sort and quickly respond to messages.

Export Contacts from WhatsApp

With export contacts app, you can export contacts from WhatsApp into excel files and use them for SMS or email marketing. This app allows you to directly filter your phone contacts that use WhatsApp and creates a single file that you can use to upload in your SMS, Missed-call or email marketing campaign. The app is compatible with all your devices – phones and desktop versions.

How to sell on WhatsApp with Instamojo

Want to find out ways to sell on WhatsApp? Check out our blog on how to sell on WhatsApp. You can also sell directly on WhatsApp with Instamojo.

You can also let anybody pay you on WhatsApp by sharing your payment link.

Get started here

  1. Hey can you suggest an app for sending bulk msgs on whatsapp because i wanna avoid making group or broadcast list due to some reasons

    1. Hi Mayank,

      There are a few apps you can use for this feature – one that we know of is Whatsender, it is a free software for bulk messages.

  2. Hi,
    Thank you for sharing such useful information.
    Just to inform you that not a single app link working from above blog.

    Please share latest links for apps given above

  3. Thanks for sharing this blog and i like this whatsapp messenger tool . This blog describes 5 best whatsapp marketing tools to help you develop your business online.

  4. Dear Rapti,
    I am a marketing manager, I am looking for a tool which can help me import data from sms and whatsapp messages to excel, received by me daily from my team. Could you please help me.

    1. Hi Sushil, we hope you found a helpful tool. If you have an Iphone, you can check iExplorer – a tool that helps you transfer WhatsApp messages to excel.

  5. I am really impressed with your blog article, such great & useful knowledge you mentioned here.Your post is very informative. I have read all your posts and all are very informative. Thanks for sharing and keep it up like this.

  6. Amazing..!! I am using Whatsapp last 4 to 5 years, but today came to know such features. LOl. Anyways thank you for the knowledge update.

    If any thing you can update about the content marketing?

      1. is there something which allows a potential customer to become a broadcast recipient without supplier being in his contact list?

      2. is there something which allows a potential customer to become a broadcast recipient without supplier being in his contact list?

        Immediate attention Appreciated

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