The best eCommerce CRM for strong customer relationships
Answer queries, manage orders, get in touch with leads and do much more with Instamojo eCommerce CRM features.
Build loyalty for your online business
with our eCommerce CRM
The right CRM for small businesses can help you communicate effectively with customers and
decide the right strategy to engage your audience. Explore our powerful CRM features.
Know your customers
Understand your prospects and convert them into loyal customers. Use the Instamojo eCommerce CRM to engage existing customers and add value to their shopping experience with you.
Take the right actions to reduce customer friction
Reach out to your customers through channels like email, phone, whatsapp and offer services that suit their needs. Engage with your audience regularly to resolve their concerns and build relationships.
Get detailed insights about your audience
Get a deeper understanding of how your customers interact with your online store. Be it abandoned carts, wish lists, payment drop-off, or just an inquiry, you get to interact with your customers the way you want to.
Get bulk reports and
Download customer reports in bulk to send impactful communication to your customers. The eCommerce CRM can help you automate processes and sync leads with your email platform to help you save time and focus on things that matter.
How to use an eCommerce CRM
to grow your online business
Check out these detailed guides and tips on how to interact with your customers and use an
eCommerce CRM to delight, engage, and retain your customers.
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